Scott was amazing! He was recommended by a friend. He came out immediately when we told him we were without AC. He was extremely fair in price! We will definitely use him again!!!
Scott provided a prompt response, appointment time and arrived on time for the appointment. He was professional, courteous, and educated us on the HVAC systems in Florida.
We had three different companies come give us a quote for a new AC. We got a much nicer unit from Complete Care Air at the same price
From the first call with Erica to discuss our problems with our home A/C to meeting with Scott for our consultation and subsequent A/C work, Complete Care Air
They were extremely honest with me and basically told me that there was literally nothing wrong with my AC unit ! It went down during a storm and had not reset when I tried to turn it on!!! So honest I recommend this company highly!
Top notch response and service. I made the call and Scott showed up within about an hour. We were shocked at the fast response time. Scott was very thorough checking out our system and making suggestions for improvements. Very professional and knowledgeable. Will definitely use again. Like
The AC went out one weekend and after trying different places, this was the one that was willing to come out that day, quickly, without charging a fortune. Initially I left a message on Saturday, and heard back within 10 minutes. The problem turned out to be caused by something we were already aware of, though we did not realize it at the time. The price we were quoted with much less than what we had previously been told by a different company. It was done very quickly as well. We absolutely highly recommend Complete Care Air, and will definitely use them again
I know you hear it a lot but I highly highly recommend Scott. He’s professional, he’s punctual and he’ll help you out of a jam.
Scott is knowledgeable and honest. He corrected some issues with my A/C system and told me how to manage it to get the best performance out of it. In 37 years of living in the USA
Scott arrived promptly and was extremely helpful in educating me on my AC system. Their annual maintenance plan is a great deal and their customer service is even better! Looking forward to working with Complete Care Air now and for years to come!
I have been using Complete Care for several years and am extremely satisfied with their services. They are knowledgeable about the repair and maintenance service. They keep you informed on the time of your service call and the billing is on line which is great. I highly recommend them
Honest ,reliable, and dependable. Very happy with the service tech that was at our home.
Complete Care Air team have always delivered 100%. I have used there services for 6 years. Call Erica or Scott and you will be happy with the response time and completed work. I highly recommend Compleat Care Air.
I started using Complete Care Air about 6 months ago after good (but not great) experience with an alternative service provider. So far, the maintenance and repair services offered by Complete Care have been exceptional. They’ve been very responsive on scheduling service — especially important when your AC is out, they’ve accurately diagnosed issues and secured repair parts in a timely fashion, they’ve thoroughly serviced/maintained the units, they’re very knowledgeable about the equipment, and their service and maintenance costs are competitive. I would highly recommend them.
Purchased a mini-split AC system for my garage from Complete Care Air. Their pricing was spot on and very competitive. The installation was done quickly with no corners cut. The guys were on time and courteous and did their work professionally. They asked for my input where appropriate which I really appreciated. I will definitely use them again and I recommend them to everyone. You will be glad you used them.
Scott and his team at Complete Care Air are the absolute best! I have been working with them for nearly two years and I truly trust them with all of my cooling needs. When dealing with them, they make you feel like you are a member of their family and work to immediately address your needs. Thank you Scott.
We had the pleasure in working with Complete Care Air on two occasions. Each time they were easy to reach, professional and helpful to get our AC / Air Handling units working properly. Eric even went beyond the call of duty helping me to get our unit temporarily working until the technician could get out the next day. Highly recommend Complete Care Air. They are now doing our preventative maintenance and have earned our business.
So happy to have found this business! They were able to come fix the AC in my condo when my renters experienced issues with the air not working. Complete Care was excellent in showing up the next day without any issues to get the AC fixed right away. I was truly impressed and very appreciated for there professionalism! Very reasonably priced as well!!
All of the staff are so friendly, attentive, patient, professional, prompt and HONEST. I was shocked at their quick response time and attention to my issue. They addressed all of my concerns and followed up to make sure everything was ok even after they left. They were clean and respectful of my house and my neighbors. They have the latest technology in place and communication was seamless. They truly were a breath of fresh air. Literally. I will never use anyone else , ever for my AC needs. It was a JOY to do business with them.
Scott, his wife and his team were great. We called them back in 2020 when our AC stopped working, Scott came out on a Saturday and fixed it at a reasonable price. In 2022 our AC blower stopped working. We called them again on a Saturday and they responded. This is when the dedication to a client's concern and comfort really shows. We asked for a blower that was not the more expensive name brand blower for our unit, you know for certain dollar and cents reasons. It was noisy. They came out a second time to address our concerns and changed it. Still noisy. Scott came out a third time and mind you on a Saturday no less. He really went far beyond the norm. He reduced the noise and we were never charged extra for the second or third visit. Thank you Scott and team. You really care.
Complete Care Air has serviced our property numerous times and they are very professional and understanding to our needs. Available at a moments notice and great value vs other competitors in the market. Very knowledgeable and treats you like family!
I have a service contract with Florida Cool but they refused to send someone out to repair our AC even though we explained to them that we were leaving town early in the morning to attend our son's wedding. They didn't care at all. Thankfully, our neighbor took the reins and called, Complete Care Air. Cameron came out promptly and worked tirelessly to fix the issue even though we weren't clients. Well we are now.
This is an amazing company. I've only used them once so far, so am not very familiar with their technical expertise. But I had a number of questions before they came to do a routine maintenance, and they took a lot of time on the phone to answer my questions. They feel like a small-time company, that cares about its customers. I will continue to use them in the future, and so far, can give the highest recommendation.
Scott and Erica are incredibly professional, and have taken care of my AC and heating needs at very reasonable prices, and have continually shown service after the sale. I enjoyed working with them and would recommend them to anyone looking for AC services.
I have been using this company for years. Having a relationship with an A/C company is important when you have unexpected issues. They have always been on time, have competitive rates and their employees are professional, knowledgeable and have always explained anything I wanted to know about my system. I am a big fan of their preventative maintenance system. Ever since I started using it I have had minimal A/C issues.
This is a company that cares. They care about you and the care about doing great work for you. We called them after a lightning strike and after two other companies gave us crazy high and crazy low estimates. These guys made sense and delivered top quality work. Highly recommended.
Thanks to Scott, Erica & the team at Complete Care Air. They were prompt, courteous, extremely competent, and very fair. They did repairs on my AC, and because of the age of the unit, I decided to replace it. They gave me credit for the money I spent on the repair. I highly recommend Complete Care Air for your HVAC needs!
We have a yearly contract with Complete Care Air and they come out twice a year to maintain our system. They are reliable, honest and fair. I even recommended them to my cousin that just bought a house in Naples - they also raved about the service and pricing.
Scott and Erica at Complete Care Air do a great job. They keep you up to date on their progress and do a high quality job as well.
Needed my thermostat replaced. Called got a quick appointment they came out on time did the job in a professional manner. Very happy with the results.
Complete Care Air gave us an appointment that quickly solved our problem. The service technician communicated the problem and solution well. I would highly recommend their company.
I have used Complete Air Care for about two years now and can say they have delivered every time and have been awesome, so highly rate them.
I just started a service contract with them. They came on time very nice was very thorough and responsive. Outstanding company. The office is very professional as well as the field technician.
Company is very responsive - I called late at night with air conditioner issue and they sent someone over right away. Excellent service!
Complete Care Air is very reliable and easy to work with from booking appointments, showing up on time, doing what needs to be done in a timely manner. Complete Care Air has been a pleasure to work with.
The BEST company in Naples! Friendly, family owned. Couldn't ask for better service. Highly recommend.
Scott and his crew at Complete Care Air have been taking care of me for the last 6 years. Any time I need a repair or service, they are prompt, professional, and honest. I’ve dealt with many similar companies over the years, and I can say without a doubt that Complete Care Air is one of the best and will continue to earn my business.
We are so happy to have found Complete Care Air! After years of the high pressure sales tactics with the "big" guys, Scott offers us honest, timely and thorough service.
They were excellent. We have already used them a couple of times and they have become our AC repair company of choice. They are efficient, prompt and thorough. They do not take advantage of you and are honest. They go above and beyond with their service. We are fortunate to have found them
Since moving here 5 years ago, I have been through 3 other AC Companies, which turned out to be nightmares! I found Complete Care Air online and called based on the ratings & reviews. They are THE BEST!!! They came out last year on Father's Day when my AC stopped working. Their Service is Excellent, Knowledgable Guys, Reasonable Rates & they offer 24/7 emergency service, as well, which came in handy, as I had a very elderly and ill dog who was prone to heat stroke when my AC went out in the Heat of the Summer!!! I am so fortunate to have found Complete Care Air, and I always highly recommend them to anyone!!!
Great company! Installed a brand new 2 ton unit on the second floor of a stilted house. Runs great. Employees were very nice and professional. I would highly recommend them.
Very happy with the service we received. Our A/C went out and Complete Care Air was at the house on a Monday with the news that we needed a new unit. New installation was done on Thursday but they came each day in between if we needed more freon to keep us running. The installation went well and the guys were very professional and friendly. They came when they said they would; and the price was very competitive. We also signed up for the annual maintenance agreement. We would highly recommend them.
We chose Complete Care via recommendation. They came the next day as promised, diagnosed our problem, repaired the clog drain that had shut down our A/C Unit, evaluated, cleaned & serviced the entire unit and reassured us that it was in good mechanical condition at 14 years old. Their Representative, Hayden, was terrific in keeping us informed and communicating throughout his trip. We felt their price was reasonable & that we received good value for the services they provided. We will definitely use them again.
Scott and his team are true professionals. Their customer service and responsiveness makes Complete Care Air my only choice for HVAC work. Great local company and I highly recommend their services.
Purchased an annual maintenance contact and had first service performed. Service was on time and professional. No complaints. Annual contract cost was competitive.
I've used Complete Care Air for repair, maintenance, and installing a new system over the course of the past several years. Excellent service and very fair pricing. Would highly recommend.
Great Company, fast response and feels like a family business rather than a call center that sends out anyone they can find to help you.
We have always had great experiences with complete care air. They service multiple properties of ours and we highly recommend them.
We had a 5-Star Experience with Complete Care Air when they recently replaced our 12 year old air conditioning unit in our home. I am one of the owners of 41 West. We have been building custom homes and remodeling homes and condos in Bonita, Naples, and Marco Island since 1995. Complete Care Air is our preferred a/c subcontractor for all of our remodel projects. We also recommend them to our clients for their maintenance and repair services.
EXCELLENT, quick, transparent & wonderful experience. Their techs are knowledgeable and professional. I cannot say enough positive things about our experience working with their team over the past few years. Whether you need servicing or a replacement, this team should be your first (and only) call! Their office management team is helpful, kind & courteous as well.
Complete Care Air is responses quickly to your needs. I was never a fan of regular AC maintenance because there were always more issues after the maintenance. Complete Care Air has kept my three (3) Ac units running well for almost 18 years. Their techs do a great job.
Really good experience. Technician was on time and found the problem. Told us the part that was needed had to be ordered. Gave us Quote and called when part was delivered. Made appointment to finalize the repair. Very competent and efficient. We will definitely use this firm again. Highly recommend them.
We have been using this company far about 8 years and they are fabulous!! Everyone, from scheduling, to the techs who come out to getting estimates. When you have an emergency, they are very quick to respond!! Love them!
We've lived in SWFL for 25 years and have had several AC service companies during that time. We are positively thrilled that we found Complete Care Air who was recommended by a neighbor. They have the most qualified technicians we have experienced, and their service is the best! Their price for the semiannual service is quite the bargain and we are extremely pleased we signed on with them! Definitely recommend them! After their most recent 6 month service call, we continue to be thrilled by the service and the technicians who represent Complete Care Air. They are always prompt, courteous an extremely knowledgeable.The last tech spent over 50 minutes completely going over all components of out AC system. Highly recommend them!!!
Scott gave a competitive bid on top of line Trane equipment. Explained everything fully. Added a great air filter and UV light for better air quality. The guys spent the whole day getting everything installed. Working excellent ! Had a little hiccup a couple days later but they came right over and got everything working in fine shape. Recommend their services for sure.
I love this company. No-one loves to pay for a new unit. Lets be honest. However when the day comes it comes, you need a reliable/honest company to help you. We bought an older home and knew the units were both at the end of life. We replaced one with them and then a year later the other one died. Both times- they gave me several options to choose from and explained in detail of what each machine provided and also any upgrades or just basic machines- because of that I felt more comfortable with them- they were not pushy with buying the most expensive. They even gave options of repair and filling with fluids if that was the route I wanted to go. We now have 2 beautiful units. On top of the installations and quality of units/work I accidentally locked my screen on my thermostat and the owner called me on a Saturday to walk me through how to unlock it! There are honest small business owners out there and this place is one of them!
We have been extremely pleased with Complete Care Air. They were wonderful about helping us with problems with our old A/C then when it was time, they did an excellent job of installing our new A/C. Everyone we have dealt with there has been professional and knowledgeable, yet they seem like friends too!
I had to have my AC attended to as it wasn’t working well- they sent a tech out and were able to get it back up and going within a short period of time. Since the fix, my 10 year old AC unit quit for good. It was quickly swapped out and installed in one day. The guys were great, very helpful, walked me through all items and I highly recommend!
